IT Technician Apprentice – Weymouth, Dorset

Level 3 Information Communication Technician

Company: Relium

Full Address: Unit 16, Jubilee Close, Weymouth DT4 7BS

Weekly Hours Worked: Full Time (Monday to Friday) 37.5 hours

Salary: £24,000

Contact Information:
Please reach out via email at RaymondDuke@bpp.com or call 0113 3500 333

About the Company:

We’re a growing IT refurbishment and support company based in Weymouth, UK. Our business provides refurbished laptops, desktops, monitors, tablets, phones, and other tech devices to customers across the UK and internationally.

Job Description:

We’re seeking a hands-on IT Technician with good troubleshooting abilities and technical expertise to join our dynamic team. This is a high-volume, fast-paced position where you’ll diagnose and repair hundreds of devices weekly while delivering outstanding customer support.

Role Summary:

Outstanding opportunity to turn your excitement about technology into a rewarding career. Full-time, based in Weymouth.

If you love the challenge of dismantling and rebuilding computers, and you’re up for learning the skills needed to thrive in a busy IT environment, you could be the apprentice we’re looking for.

You’ll be joining a small team at the launch of a new ecommerce business that’s going to grow fast. You’ll get hands-on experience in rebuilding desktop and laptop computers, diagnosing and repairing systems and in customer support.

To support your learning, you’ll receive training towards a Level 3 Information Communications Technician Apprenticeship.

Start your journey to a valuable career in technology!

This is what you must have:

• A keen interest in information technology.
• A willingness to go looking for solutions to technical problems.
• The practical skills needed to replace hardware like screens and keyboards.

We don’t give up fixing a problem until we’ve exhausted every solution, including talking to hardware manufacturers. This is a job for someone who loves chasing down answers.

Key Responsibilities:

As a Technician Apprentice your main roles and responsibilities will include:

• Diagnose & Repair – Quickly identify hardware and software issues across hundreds of laptops and desktop PCs weekly
• Component Replacement – Perform repairs ranging from laptop keyboard and screen replacements to motherboard and GPU installations.
• Custom Builds – Assemble custom ARGB gaming PCs to exact specifications
• Quality Control – Test, clean, and ensure all repaired devices meet our high standards
• Customer Support – Provide technical assistance to both business and consumer customers
• Process Management – Handle pick, pack, and dispatch operations for refurbished devices

Qualifications:

• Educational Requirements: Grade 4/5 or above in English & Maths GCSE

Skills Required:

• Experience diagnosing and repairing laptops, desktops, and other tech devices
• Good understanding of computer hardware components and how they interact
• Excellent communication skills for customer support interactions
• Physical stamina to handle multiple devices daily

Personal Qualities:

• Ability to work efficiently while maintaining attention to detail
• Problem-solving mindset with a can-do attitude
• Ability to thrive in a fast-paced environment with daily targets

What we offer you:

• Performance Bonus Pay – Our structured bonus system rewards productivity based on measurable targets
• Employee Benefits Program – Access to discounts and perks for various retail, entertainment, and lifestyle services
• Sick Pay Coverage – Full compensation during approved sick leave
• Company Equipment – Access to the necessary technology tools to perform your role effectively
• Professional Development – We support growth through training opportunities and industry certifications
• Company laptop and phone

Free parking

Future Prospects:

As one of the first apprentices in our new business, your career has potential to grow with us. You could go on to become a Senor IT Technician or even a future manager.

For more information, or to apply, please contact us at Hello@estio.co.uk or call [Leeds – 0113 3500 333
We look forward to hearing from you!

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

• Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
• Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
• Prioritise systems support tasks and monitor and maintaining system performance
• Maintain regulatory, legal and professional standards.
• Support the information systems needs for your business.