IT Support Technician Apprentice – Wath upon Dearne, Rotherham (X2 Positions)

  • L3 Information Communication Technician
  • Rotherham

S2S Group

Level 3 Information Communications Technician

Company – S2S Group

Full Address – S2S Electronics Ltd, Unit 3 Farfield Park, Manvers Way, Wath upon Dearne, Rotherham S63 5DB

Weekly Hours Worked- Monday to Friday – (8.00am-5.00pm)

Salary- £6.50 per hour

Please contact Rachel.Harati@estio.co.uk on or call 01133 500 333

About the company:

At S2S our mission is to protect our clients’ data and reputation at all costs by eliminating information security risks associated with data bearing IT assets. E-waste is becoming the world’s fastest-growing waste stream with 40 million tonnes ending up in landfill each year. We believe we can change that statistic. Our IT Asset Recovery and Disposal services help businesses to dispose of end-of-life tech securely and safely, encouraging the move towards a more sustainable future.

Brief job description:

Estio Training have an exciting new opportunity for an IT Support Technician Apprentice with S2S Group, an electronic recycling company based in Rotherham.

Job description:

As an S2S Technical Apprentice you will be directly managed by the ITAD Manager and will work alongside a team of IT Technicians in a busy warehouse environment.

You’ll have a keen interest in IT and must be self-motivated, efficient, and well organised, with a great eye for detail.

Your duties will include administrative tasks, stock management including the picking, packing, and dispatching of stock and accessories, use of a software diagnostics package for the testing of IT assets and general warehousing duties.

You will learn how to process devices by completing internal testing procedures to ensure all assets are tested to the highest standard and are cleansed of data before being re-dispatched.

You will receive full in-house training in all company policies and procedures and in the use of the companies bespoke Software Packages.

In addition, the apprentice will receive coaching, help, and support from Estio Training. Upon successful completion of the apprenticeship, the apprentice will achieve a Level 3 Information Communications Technician qualification, with the possibility of an on-going position at S2S Group.

Technical Apprenticeship Key Responsibilities:

  • Managing stock levels and ensuring you are being productive daily.
  • Maintain records/logs of incoming and outgoing shipments including managing Excel.
  • Stock control of IT assets and accessories.
  • Manifesting of electronic devices into a bespoke tracking system.
  • Diagnostics and troubleshooting.
  • Using approved erasure software to wipe all sensitive information.
  • Follow directions from the head technician and management.
  • Ensure that you comply with all Health & Safety procedures and internal policies.

Technical Apprenticeship Key Skills and Knowledge:

  • Energetic and proactive with a positive, can-do and friendly personality.
  • Ability to work in a fast paced, pressurised environment.
  • Excellent problem-solving and communication skills.
  • Outstanding organisational and time-management skills.
  • Ability to manage large stock volumes to ensure all stock levels are 100% correct.
  • Ability to use web-based software packages.
  • Ability to use all Microsoft Applications including Excel and Access.

Qualifications:

5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment, and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance.
  • Maintain regulatory, legal and professional standards.
  • Support the information systems needs for your business.

To apply for this job email your details to Rachel.Harati@estio.co.uk.

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