IT Support Apprentice – Glusburn, Keighley

Level 3 Information Communications Technician

Company: Cirteq

Full Address: Hayfield Mills, Colne Rd, Glusburn, Keighley BD20 8QP

Weekly Hours Worked: 7.30 hrs to 16.30 hrs Mon to Thurs – 7.30 hrs to 12.30 hrs Friday Salary: £18,000

Please contact Alex on alexander.wormall@estio.co.uk or call 01133 500 333

About the company:

Cirteq, part of the Titgemeyer Group, an owner managed family business, are a market leader in the manufacture of Circlips, Snap- & Grip-rings, Retaining Rings and Starlock® push-on fasteners. We have continued to provide high quality products for different industrial sectors since 1939. At the heart of our business model is the quality driven and cost efficient production of our Customers requirement.

Brief job description:

Estio Training have an exciting new opportunity for a Information Communications Technician with Cirteq based Keighley.

Job Description:

The successful candidate will be working within the IT team to assist with ongoing IT issues, routine maintenance, change requests and IT upgrades as well as a variety of other IT tasks.

The work is aimed towards improving efficiency, increasing productivity, and maintaining our existing IT systems.

Your duties and responsibilities in this role will consist of:

• Serving as the first point of contact for IT support within the organisation
• Installing, configuring and maintaining software and hardware components of computer and network systems
• Diagnosing and troubleshooting software and hardware issues
• Repairing and replacing damaged computer and network components
• Installing and upgrading software were required
• Supporting people whenever they encounter challenges with computers and network devices
• Maintaining and updating technical documentation regularly
• Testing new hardware and software before full-scale installation
• Assisting the data analyst and data controller with their ongoing tasks
• Producing reports with assistance from the data analyst for the senior management team.

Qualifications:

• 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Skills Required:

• Excellent Computer skills in Microsoft Office and Windows.
• Excellent communication and interpersonal skills.
• A team player.
• Attention to detail.
• Ability to work independently, and as part of a team.

Role Benefits:

Excellent benefits package, including but not limited to:

• 25 days holiday, plus bank holidays
• A work place pension
• Onsite free car parking
• Early finish on a Friday

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

• Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
• Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
• Prioritise systems support tasks and monitor and maintaining system performance
• Maintain regulatory, legal and professional standards.
• Support the information systems needs for your business.

For a full list of programme modules visit: estio.co.uk/courses/information-communications-technician