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IT Solutions Technician- Dewsbury

DCP Total Solutions

Role: IT Technician Apprentice

Company: DCP Total Solutions

Address: Bridge Industrial Estate, Mill St E, Dewsbury WF12 9BQ

Weekly hours worked: 40 hours per week

Salary: £5.50 per hour


Please contact Lauren Fletcher on  or call 01133 500 333


About the company:

DCP offer an extensive range of professional IT, Telecoms and Cabling solutions to a range of small to medium businesses around Yorkshire.

Our skilled and qualified engineers both supply and implement a range of computer and telephony systems to suit any business need. We also provide specialised CCTV and network cabling services along with a comprehensive range of computer repair and maintenance services.

Brief job description:

Estio Training have an exciting new opportunity for a IT Technician Apprentice with DCP Total Solutions, a IT Company based in Dewsbury.

Job Description:

The role offers long term security and the opportunity to progress into a permanent position.

Your duties and responsibilities in this role will consist of:

  • Serving as the first point of contact for IT support within the organisation
  • Installing, configuring and maintaining software and hardware components of computer and network systems
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged computer and network components
  • Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software, alongside vital update patching of devices.
  • Supporting people whenever they encounter challenges with computers and network devices
  • Maintaining and updating technical documentation regularly
  • Testing new hardware and software before full-scale installation
  • Installation and maintenance of client Office 365 services


  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Personal Skills & Qualification

  • Knowledge of Windows, Mac, Linux and UNIX operating systems
  • Practical experience with internet and network security protocols
  • Problem-solving skills and working well under pressure
  • Technical documentation skills
  • Organisational and interpersonal skills
  • Full, clean UK driving licence

Future Prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Desirable: Committed to undertaking the apprenticeship course for the full term and actively participate in the training provided by both the Academy and our training provider

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive six weeks of intensive training. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a dedicated Technical Expert who will be there to ensure that they get the most from their work experience.

This apprenticeship will give you a Level 3 IT Solutions Technician Certificate with training in areas such as:

  • BCS Security and Legislation
  • BCS Core Technologies
  • BCS Methodologies and Principles
  • Hardware or Software Option

Some of these modules will include an option to take an examination in order to receive a professional certificate.

To apply for this job email your details to