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IT Solutions Technician Apprentice- Coventry

Misoft Marketing Limited

Role: IT Apprentice
Company: Misoft Marketing Limited
Address: 1410 Spring Place, Herald Avenue, Coventry, CV5 6UB
Salary: £10,000 to £12,000

X2 roles available

Please contact Josh Ankers on or call 01133 500 333

About the company:
Misoft have developed highly flexible software systems to provide the insurance and financial services industry with the tools needed to maintain a competitive edge, and meet the challenges of operating in the 21st century.
All systems are designed to transact business both online and in-house seamlessly; from data capture to comparing insurers schemes. Linked to automated accounting, diary and administration functions to ensure you stay ahead of the competition whilst reducing your overheads.

Misoft Marketing started in the year 2000 and was previously known as Millennium Software.

Brief job description:
Estio Training have an exciting new opportunity for an IT Apprentice with Misoft, a Computer Software company based in Coventry.

Job Description:
Are you in the process of taking your first steps into the IT Sector? Do you want to be a part of a company who will invest in your development and future career?

Misoft Marketing is recognised as a great place to work if you’re looking for a long and lasting career. We have an excellent apprenticeship opportunity available within the Information Technology field. Throughout your apprenticeship, you’ll learn all about the IT processes and play an integral part of the success of not only Misoft Marketing but the customers we support also. All whilst working towards a nationally recognised qualification that will boost your career potential

Apart from joining a great team you will also enjoy the benefits of excellent training, mentoring and personal development.

Your duties and responsibilities in this role will consist of:
Working as part of a team you will be assisting in the support of Misoft’s Customers.
• Cable Porting (Connecting cables between devices and the network port)
• Desk Moves
• Desktop Support
• PC Installation/Reinstallation
• Updating records
• Updating the Misoft knowledge base (Misoft Wiki)
• User Account Management
• Working on incoming support requests

• 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Personal Skills:
• Excellent communication skills
• Good IT skills
• Logical
• Problem solving
• Familiar with the use of Windows and Office products

Personal Qualities:
• Flexible attitude
• Team player
• Good Communicator
• Outgoing
• Passion for IT

Future Prospects:
The role offers long term security and the opportunity to progress into a permanent position.

Desirable:                                                                                                                                                                                            Committed to undertaking the apprenticeship course for the full term and actively participate in the training provided by both the Academy and our training provider

Future prospects:
The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:
The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive six weeks of intensive training. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a dedicated Technical Expert who will be there to ensure that they get the most from their work experience.

This apprenticeship will give you a Level 3 IT Solutions Technician Certificate with training in areas such as:
• BCS Security and Legislation
• BCS Core Technologies
• BCS Methodologies and Principles
• Hardware or Software Option

Some of these modules will include an option to take an examination in order to receive a professional certificate.

To apply for this job email your details to