IT Solutions Apprentice – Stoke Prior ,Bromsgrove

  • L3 Information Communication Technician
  • Bromsgrove

Inspire ATA  

Level 3 Information Communication Technician

Company: Inspire ATA  

Full Address: Waterside House, The Courtyard Harris Business Park, Hanbury Road, Stoke Prior Bromsgrove B60 4DJ

Weekly Hours Worked: Monday to Friday 8:30-17:30 (40HOURS)

Salary: £13,312

Please contact Nathaniel on Nathaniel.Hamilton@estio.co.uk or call 0113 3500 333

About the company:

My client is looking for a keen IT apprentice to assist with providing their customers and staff with IT Support. The role will involve a variety of tasks that give a broad insight into the daily challenges of IT.

Brief job description:

Estio Training have an exciting new opportunity for an ICT Apprentices with Inspire ATA.

Your duties and responsibilities in this role will consist of:

  • Supporting the Technical Manager.
  • Producing IT diagnosis over the phone for hardware, networks, antivirus and operating systems.
  • Providing remote support to clients.
  • Supporting with installing and configuring systems.
  • Diagnosing hardware and software issues.
  • Troubleshooting system and network problems, as well as diagnosing and solving problems.
  • Logging calls and ensuring management of database.

Desired skills, qualities and qualifications:

  • Positive ‘can-do’ attitude
  • Keen interest in a career in IT including the support, maintenance and improvement of IT hardware Software and communication technology
  • Confident phone manner
  • Good written communication skills
  • Problem Solving skills

Desired skills and personal qualities:

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, administrative skills, Number skills, Team working, Creative, Initiative, Professional skills

Things to consider:

Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider – Vetting.Com. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance. Please google the location prior to applying

Qualifications:

5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Future prospects:

The role offers a permanent role upon completion of the apprenticeship depending on performance.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal and professional standards.
  • Support the information systems needs for your business.

To apply for this job email your details to Nathaniel.Hamilton@estio.co.uk.

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