IT Configuration Technician Apprentice -Milton Keynes

Level 3 Information Communication Technician

Company: Celestra Ltd

Full Address: 1-5 James Way, Bletchley, Milton Keynes MK1 1SU

Weekly Hours Worked: 37.5 hours

Salary: £15,000

Contact Information:
Please reach out via email at NathanielHamilton@bpp.com or call 0113 3500 333

About the Company:

At Celestra we provide our clients with the services they need with forward-thinking expertise that develops, implements, and supports innovative and essential technologies. Driving big brands in Hospitality and Retail forward in the digital era, this is what we do!

Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.

Our clients are investing more and more into the latest technologies driven by the need to deliver an enriched customer experience. No matter the scale or location, we help our clients deliver the right solution with our ability to deploy and install working systems and the infrastructure behind them. The best part of working with Celestra is knowing that whatever the challenge, we will always find the best solution to fit, this is how we serve star solutions.

Job Description:

Estio Training is thrilled to offer a new opportunity for an IT Configuration Technician Apprentice at Celestra.

Learners then have the option to go down the optional Hardware or Software route. Learner outcomes include fundamentals of:

• Solutions Design Lifecycle
• DevOps
• Routing
• Cyber Security
• Managing Risk

Role Summary:

During this apprenticeship, you will develop your IT knowledge. You will be provided with foundation-level IT knowledge, including mandatory units with both a Hardware and Software pathway.

Both pathways within the programme include a core set of modules such as: Methodologies and Principles, Core Technical Knowledge and Security and Legislation.

Key Responsibilities:

As an IT Configuration Technician Apprentice your main roles and responsibilities will include:

• Working in collaboration with the Technical Services Coordinator to configure and test equipment to ensure software has been installed prior to being sent to the customer’s premises.
• Working in conjunction with the Warehouse team to assist with identification and verification of product.
• Carry out site builds by connecting to the client’s server.
• Perform quality control checks/ system checks.
• Evaluate hardware for functionality.
• Carry out any other ad-hoc duties as may reasonably be required.

Qualifications:

• Educational Requirements: Grade 4/5 or above in English & Maths GCSE

Skills Required:

• Working knowledge in building PCs, physically adaptable and motivated to move IT equipment
• Exposure of Windows XP, Windows 10
• Basic electronics knowledge
• Understanding of basic networking principles
• Excellent communication skills, both written and verbal
• The flexibility and willingness to learn
• Excellent communication, both written and verbal
• Excellent organisational skills and attention to details

Personal Qualities:

• Personality Fit: We value getting the right personality fit. We’re looking for someone who is positive, proactive, and eager to learn. A sense of humour also goes a long way
• Passion: You have a real interest in technology and a strong desire to grow in the IT field.
• Team Player: You enjoy working in a team, sharing knowledge, and learning from others.
• Dedication and commitment: You are committed and dedicated to doing your best
• Communication: Great verbal and written communication skills. You can explain tech stuff to non-tech people easily.

What we offer you:

• Modern Offices fully equipped with Pool Table, Tennis Table, and even an on-site pub garden where we BBQ in summer months!
• Charity events & Team parties!
• Fresh fruit deliveries every Monday & Wednesdays
• Selection of cereals & toasts and onsite snack shop
• Coffee man every morning at 9am with a selection of hot and cold food and beverages
• 23 Days Holiday
• Team Hug every month where you could be up nominated for prizes!
• Benefits portal offering discounts on retail, hospitality, cinema, flights and so much more!
• Cycle to work scheme!

Future Prospects:

Offer of a full-time position on successful completion of the apprenticeships.

For more information, or to apply, please contact us at Hello@estio.co.uk or call [Leeds – 0113 3500 333
We look forward to hearing from you!

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

• Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
• Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
• Prioritise systems support tasks and monitor and maintaining system performance
• Maintain regulatory, legal and professional standards.
• Support the information systems needs for your business.