IT Apprentice – Rugby, Warwickshire

Level 3 Information Communication Technician

Company: Hafele UK

Full Address: Brownsover Road, Rugby, Warwickshire, CV21 1RD

Weekly Hours Worked: Monday to Friday, 8:45am to 5:30pm, 38.75 hours

Salary: 1st year £15,213 – 2nd year to be reviewed

Contact Information:
Please reach out via email JordanWhitworth@bpp.com at or call 0113 3500 333

About the Company:

Häfele is an internationally trusted name with a Global IT team, supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of product as well as our expertise in the industry and excellent customer service.

Job Description:

Estio Training is thrilled to offer a new opportunity for an IT Apprentice based in Warwickshire.

Role Summary:

Are you over 18, finishing school and wondering what’s next? If you’re tech-curious, hands-on, and ready to start a real career — not just a job — then this is your opportunity to step into the world of IT and Facilities with a global company that will invest in your future. You’ll be based at our offices in Rugby, Warwickshire, working with a friendly, experienced team that values collaboration and development.

Key Responsibilities:

As an IT Apprentice your main roles and responsibilities will include:

• Learning how to support and improve IT and facilities systems that keep the business running smoothly
• Helping reduce downtime by working on real technical systems and responding to internal support needs
• Getting involved in exciting projects that introduce new technologies to the organisation
• Collaborating with teammates, suppliers, and departments across the business
• Working towards agreed goals and KPIs that challenge and grow your capabilities

What you’ll need to succeed:

You don’t need experience — just the right attitude and a willingness to learn. Ideally, you’ll have:

• An interest in IT and/or Facilities
• Basic awareness of things like IT hardware, networking, or mobile tech
• A problem-solving mindset and a can-do approach
• A genuine interest in technology and how things work

Qualifications:

• Five GCSEs with grades 9 to 4 (A* to C), including English and Maths, or equivalent, or relevant work experience

Skills Required:

• Word
• Excel
• Outlook
• Microsoft Teams
• Highly self-motivated and organised
• Effective and articulate communicator, both by phone and face-to-face
• Strong organisational skills
• Innovative, positive, proactive and enthusiastic
• Willingness to learn new skills
• Reliable and hard-working
• Understanding and complying with the company operating procedures detailed in the operation guide and staff handbook

Personal Qualities:

• Team player
• Reliability
• Able to use initiative but still ask questions
• Attention to detail
• Inquisitive
• Trustworthy
• Determined and resilient
• Highly self-motivated and organised
• Effective and articulate communicator
• Strong technical skills
• Strong organisational skills
• Innovative and enthusiastic
• Positive and proactive

Other Information:

• Annual Bonus: Up to 3% salary paid annually
• 4% employer contributory pension when you pay in 5%
• Healthcare – Westfield Health CrashPlan scheme, access to money back on dental, optical, consultation, therapy treatments and wellbeing treatments, hospital treatment insurance, Employee Assistance Programme and Life Insurance
• Discounts – Huge range of shopping and activity discounts available through Westfield Rewards
• Free Parking

Future Prospects:

We believe in growing talent. From day one, you’ll get structured support, on-the-job training, and help with gaining recognised qualifications. You’ll be part of a supportive environment where learning never stops. If you’re excited about starting a career with a future — not just a temporary role — we want to hear from you. Apply now and take the first step in building a successful career in IT and Facilities.

For more information, or to apply, please contact us at Hello@estio.co.uk or call [Leeds – 0113 3500 333
We look forward to hearing from you!

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

• Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
• Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
• Prioritise systems support tasks and monitor and maintaining system performance.
• Maintain regulatory, legal and professional standards.
• Support the information systems needs for your business.