IT Apprentice – Hillingdon, Middlesex

Level 3 Information Communications Technician

Company: One Care IT

Full Address: 281 Long Lane, Hillingdon, Middlesex, UB10 9JS

Weekly Hours Worked: 8.30 am – 4.30 pm with occasional paid out-of-hours requirement

Salary: £7 per hour, six monthly reviews subject to contribution

Please contact Raymond.Duke@estio.co.uk or call 0203 834 2872

About the company:

One Care IT Limited has been serving the London area since 2005, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

We partner with many types of businesses in the area and strive to eliminate IT issues before they cause expensive downtime.

Brief job description:

One Care IT is looking for a technology enthusiast keen to start their career in IT. This is a varied role with excellent progression prospects in a friendly Hillingdon company. One of our apprentices was the West London Apprentice of the Year 2017!

Job Description:

The IT apprentice will be immediately (with supervision and support) placed in a customer-facing role, necessitating both confidence and competence.

No skills or experience are required, bar a passion for IT, trustworthiness, and a thirst to learn. Comprehensive on-site training will be provided. If the candidate were local, it would help all parties.

Your duties and responsibilities in this role will consist of:

• Configuration & maintenance of PCs, servers and other IT-related equipment
• Ensuring software and hardware are kept up to date and are reliable and appropriate
• Maintaining and controlling the itinerary of the client’s devices
• Maintaining system logs of IT-related documentation throughout the company
• Assisting clients at their sites
• Answering calls as per a Help Desk
• Providing remote support and analysis
• Administrative tasks as required
• Undertake any other responsibilities that may be necessary from time to time, which are commensurate with the level of this appointment

Qualifications:

• 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Skills & Personalities Required:

• Able to communicate effectively at all levels of seniority
• Practical skills
• Self-motivating, able to use initiative and set priorities
• Able to lift computers, printers, etc.
• Punctuality
• Passion for New Technology
• Trustworthiness
• Thirst to learn

Future prospects:

A long-term role for the right candidate with almost a guaranteed job with a pay rate relative to your contribution to the company’s goals; you will have an opportunity to work on various IT-based projects with modern equipment in an inspiring, innovative environment. Practice IT Consultancy at an Industry level.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

• Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
• Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
• Prioritise systems support tasks and monitor and maintaining system performance.
• Maintain regulatory, legal and professional standards.
• Support the information systems needs for your business.

For a full list of programme modules visit: estio.co.uk/courses/information-communications-technician