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      ICT Technician Apprentice – Rotherham

      • L3 Information Communication Technician
      • Rotherham

      Maltby Learning Trust

      Level 3 Information Communication Technician

      Maltby Learning Trust

      Maltby Learning Trust Offices

      The Linx Building

      Lilly Hall Road, Maltby ,Rotherham S66 8BE

      Weekly Hours Worked: 37

      Salary: £4.81 per hour

      Please contact Lois on lois.sharland@estio.co.uk or call 01133 500 333

      About the company:

      Maltby Learning Trust is a successful and highly collaborative partnership of seven local schools, committed to raising the educational ambitions of the community which it serves. It is a highly inspirational and ambitious organisation which strives for excellence in all it does to achieve the best possible outcomes for young people and the community.

      Brief job description:

      Estio Training have an exciting new opportunity for an Apprentice ICT Technician with Maltby Learning Trust, a Multi Academy Trust based in Rotherham.

      Job Description:

      The appointed technician will work alongside a core team of technical support staff to:

      • assist in the implementation and maintenance of ICT systems across the Trust.
      • provide scheduled technical maintenance and support for ICT systems.
      • provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations.

      Candidates may be deployed to various Academies across the Trust, as required, throughout the apprenticeship.

      Your duties and responsibilities in this role will consist of:

      • Monitoring service desk calls and responding to tasks as required, escalating jobs where appropriate and contacting external suppliers for support if necessary.
      • Helping to implement a programme of regular maintenance of all computer networks and equipment.
      • Checking deliveries, and transporting equipment around the Trust as required.
      • Installing and maintaining computer software/operating systems.
      • Maintaining supplies of printing consumables as required.
      • Contributing to the evaluation and procurement of hardware and software.
      • Locating faults in, and making repairs to equipment, including keyboards, printers, connecting cables and computers.
      • Undertaking directory administration, including the creation and maintenance of user accounts and security/distribution groups.
      • Assisting in the administration of DNS, DHCP records and other network related tasks.
      • Assisting in the administration of Office 365.
      • Assisting in the maintenance and development of Academies websites, learning platforms, and digital signage solutions.
      • Helping to ensure that all changes relating to systems, including for example

      web filtering/firewall, conform to Trust policy.

      • Helping maintain documentation required at each site, including hardware inventories, subscription lists and network diagrams.
      • Disposing of end of life equipment, safely and securely in line with Trust policy.
      • Participating in specialist training and other learning activities and performance development as appropriate.
      • Attending and participating in relevant meetings as required.

      Qualifications:

      • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths).

      Skills Required:

      • A good level of competency in IT systems, including PCs, mobile devices, Windows 10 and Microsoft Office.

      Personal qualities:

      • Ability to manage conflicting priorities and achieve deadlines.
      • Ability to work with a wide range of people.
      • Ability to work as part of a proactive team as well as on your own initiative.
      • Ability to stay calm and controlled under pressure.
      • Good organisational skills.
      • Ability to help students in the learning and support process.

      Future prospects:

      The role offers long term security and the opportunity to progress into a permanent position.

      Training to be provided:

      The Estio Training programme gives people the opportunity to get experience in the IT industry whilst still employed in a real paid job with no cost or debt.

      Learners will receive eight weeks of intensive training. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a dedicated Skills Development Coach who will be there to ensure that they get the most from their work experience.

      This apprenticeship will give you a Level 3 Information Communication Technician with training in areas such as:

      • Functional skills, maths L2 and English L2
      • PC Fundamentals
      • Business Processes & Customer Services
      • Networking & Architecture
      • Mobile & Operating Systems
      • Cloud Services
      • Coding & Logic

      Some of these modules will include an option to take an examination in order to receive a professional certificate.

       

      To apply for this job email your details to lois.sharland@estio.co.uk