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      ICT Apprentice – West Bridgford, Nottingham

      • L3 Information Communication Technician
      • East Midlands

      Flame UK Waste Management

      Level 3 Information Communications Technician

      Company: Flame UK Waste Management

      Full Address: HUB37, 37 Gordon Rd, West Bridgford, Nottingham NG2 5LQ

      Weekly Hours Worked: Monday – Friday 9-5

      Salary: £18,000 dependant on experience

      Please contact Stephanie on or call 0113 3500 333

      About the company:

      Flame UK is a national provider of waste and energy management services to UK businesses. Based in West Bridgford, Nottingham, the business was founded in 2015. In 2017 the business gained private equity investment to solidify its position in the UK market as a leader in innovative solutions in its sector. Flame UK is looking for a digital and social media apprentice to join our energetic team of waste management and environmental experts. Our unique ‘human touch’ form of business services, management and engagement gives all our clients a highly effective and targeted environmental management strategy. You will be working in the fast-paced environment with our passionate team focused on delivering the best service available with a clear tangible result for all our clients. Flame UK employs smart individuals with ambition, flair and a passion for delivering results. Our team of open and friendly individuals work as a team to solve day to day problems and innovate to find the best strategies that meet with our clients’ visions and goals.

      Brief job description:

      Estio Training have an exciting new opportunity for a Digital Marketing apprentice with Flame UK a waste management company based in Nottingham.

      Job Description:

      The ICT apprentice will have a range of duties in their own area assisted by various members of our team. They are expected to work with supervision and on their own on occasions.  The ICT Apprentice will be involved in resolving routine ICT issues or contributing to new programmes and projects.

      Your duties and responsibilities in this role will consist of:

      • Support a growing user base of employees and customers via telephone, call logging, face to face and e-mails
      • Office 365 console administration
      • Problem solving and manage workflow
      • Set up and configuration of Smartphone mobile devices to the organisation. Ensuring users can get emails on the device, can use the businesses range of apps and can use their mobile as a Wi-Fi hotspot
      • Active Directory administration: create new user accounts, amend permissions, and reset network and applications passwords.
      • Manage our businesses cyber essentials compliance
      • Support our team with IT support
      • To meet all learning commitments of the apprenticeship as directed by your line manager, the Apprenticeships Manager or the learning/training provider. Assigned qualifications and an end point assessment must be completed. This can include presentations, portfolios, units of assessment and exams.
      • The Apprentice will carry out their duties and any ad hoc requests that come from the Senior or Officers, with accuracy and professionalism.
      • Play a key role in rolling out our company wide Zoho One software system
      • Attend webinars and software training courses as needed


      • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

      Skills and Qualities:

      The Apprentice is expected to bring with them the following skills and a willingness to develop them further:

      • Good Communication Skills- Building good relationships is fundamental to the delivery of services.
      • Organisational Skills- The ability to manage your own workload and to work to team and project deadlines.
      • Teamwork and Cooperation- The ability to work flexibly in a team and contribute to a supportive work environment.
      • Adaptability and flexibility- Apprentices work in fluid, fast-paced & exciting environments. These skills are vital to responding to situations in the workplace.

      Future prospects:

      The role offers long term security and the opportunity to progress into a permanent position.

      Training to be provided:

      Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

      Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

      Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

      • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
      • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
      • Prioritise systems support tasks and monitor and maintaining system performance
      • Maintain regulatory, legal and professional standards.
      • Support the information systems needs for your business.

      To apply for this job email your details to