Data Analyst Apprentice – Handforth, Wilmslow

Level 4 Data Analyst

Company: Lomature

Address: Suite 2 Bank House, The Paddock, Handforth, Wilmslow SK9 3HQ

Working Hours: Monday – Friday (8:30 – 16:30 with an hour for lunch)

Salary: £15,600

Please contact Megan on Megan.Dover@estio.co.uk or call 01133 500 333

About the company:

Lomature Limited is an established technology and managed service company based in Manchester, providing airlines and other industries with software and managed services.

Our main solution, Promeus, helps airlines meet the challenges of Inflight Service Management.

We are looking for an extremely organised and focused individual to work under the apprenticeship scheme with the prospect of full-time regular employment upon successful completion of their apprenticeship.

This is a dual role that incorporates work under the Promeus development team and the data administration team.

Brief job description:

Estio Training have an exciting new opportunity for a Data Analyst Apprentice with Lomature, a Technology & Managed Service company based in Handforth.

Job Description:

Regarding data administration duties, the role will support the menu planning and administration process for airlines, caterers and vendors by administering services within Promeus.

Under the Promeus Development team, the role will consist of initial testing for QA of the company’s Promeus portal.  This will involve liaising with the project and development team to ensure all the initial testing of the new functionality and features have been completed correctly and ready for final UAT.

This role also provides for an element of versatility for the right candidate. If you are ambitious and commit yourself to hard work, you will have the freedom to contribute to Lomature’s success through your own pursuits and projects.

Your duties and responsibilities in this role will consist of:

• Creating new cycles and service plans
• Communicate to airline/caterers via email/phone/Microsoft Teams
• Check budgets
• Input data into the menu planning module
• Input data in Flight Board/Flight Bill
• Update Promeus users
• Check data throughout the Promeus system
• Create and update user guides
• Creation of the developer design documentation
• Responsible for ensuring that all documentation is present and up to date
• Managing the change process from identifying requirements to completion for both BAU and complex changes
• Update any required logs and provide feedback to the Senior Business Manager
• Ability to open service requests either by telephone to our 3^rd party service providers who manage the Promeus infrastructure
• Fast response to problems and escalation if required
• Root Cause Analysis
• Fixing of issues and ensuring the business is aware of any process changes made to fix the issue
• Liaising with the project team and updating the relevant documentation
• Feeding back to the development team with any issues
• Assisting with the co-ordination of the development activities between the developers
• Testing of development on Staging before UAT sign off to production
• Report to the Senior Business Manager

Training:

• Comprehensive training will be provided on the Promeus system
• Training will also be provided on the other facets of Lomature when applicable

Other Activities:

As Lomature is an agile, flexible organisation the apprentice will also be expected to participate and gain an understanding of the other functions of the business including supporting the Lomature Operations.

Qualifications

• 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Skills & Qualities Required:

• SQL and IIS Basic knowledge
• Good problems analysis and problem-solving skills
• Excellent working practices
• Excellent communications skills
• Approachable, adaptable, and a great team player
• Excellent attention to detail
• Analytical and logical thinker

Desirable:

• Detailed and excellent planning and administration skills
• Self-motivated and uses own initiative
• Exposure to the GDPR data protection act
• Basic knowledge/interest of the airline industry

Location:

• In office
• Office based in South Manchester close to the airport

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 4 Data Analyst, with training in how to:

• Ascertain how data can be used to answer questions and solve problems.
• Gather, inspect, cleanse, transform and model data to identify patterns and trends.
• Present data and produce dashboards and reports to aid visualization and comparison.
• Use advanced theory and diverse techniques to harness greater understanding.
• Inform decision-making and make recommendations using an evidence-based approach.
• Ensure your business processes and procedures are compliant with data protection legislation.

For a full list of programme modules visit: estio.co.uk/courses/data-analyst