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Apprentice ICT Technician – Rotherham

  • L3 Information Communication Technician
  • South Yorkshire

Maltby Learning Trust

Level 3 Information Communication Technician

Apprentice ICT Technician

 

Maltby Learning Trust

Maltby Learning Trust Offices

The Linx Building

Lilly Hall Road

Maltby Rotherham S66 8BE

 

Weekly Hours Worked: 37

Salary: £4.30 per hour

 

Please contact Tom on tom.crossland@estio.co.uk or call 01133 500 333

About the company:

Maltby Learning Trust is a successful and highly collaborative partnership of seven local schools, committed to raising the educational ambitions of the community which it serves. It is a highly inspirational and ambitious organisation which strives for excellence in all it does to achieve the best possible outcomes for the young people and community.

 

Brief job description:

Estio Training have an exciting new opportunity for an Apprentice ICT Technician with Maltby Learning Trust, a Multi Academy Trust based in Rotherham.

 

Job Description:

The appointed technician will work alongside a core team of technical support staff to:

 

  • assist in the implementation and maintenance of ICT systems across the Trust.
  • provide scheduled technical maintenance and support for ICT systems.
  • provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations.

 

Maltby Learning Trust are initially looking to place a technician at Maltby Academy, plus an additional technician across 4 primary Academies. Candidates may be deployed across other Academies in the Trust as opportunities arise.

 

Your duties and responsibilities in this role will consist of:

  • Monitoring service desk calls and responding to tasks as required, escalating jobs where appropriate and contacting external suppliers for support if necessary.
  • Helping to implement a programme of regular maintenance of all computer networks and equipment.
  • Checking deliveries, and transporting equipment around the Trust as required.
  • Installing and maintaining computer software/operating systems.
  • Maintaining supplies of printing consumables as required.
  • Contributing to the evaluation and procurement of hardware and software.
  • Locating faults in, and making repairs to equipment, including keyboards, printers, connecting cables and computers.
  • Undertaking directory administration, including the creation and maintenance of user accounts and security/distribution groups.
  • Assisting in the administration of DNS, DHCP records and other network related tasks.
  • Assisting in the administration of Office 365.
  • Assisting in the maintenance and development of Academies websites, learning platforms, and digital signage solutions.
  • Helping to ensure that all changes relating to systems, including for example

web filtering/firewall, conform to Trust policy.

  • Helping maintain documentation required at each site, including hardware inventories, subscription lists and network diagrams.
  • Disposing of end of life equipment, safely and securely in line with Trust policy.
  • Participating in specialist training and other learning activities and performance development as appropriate.
  • Attending and participating in relevant meetings as required.

 

Qualifications:

  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths).

 

Skills Required:

  • A good level of competency in IT systems, including PCs, mobile devices, Windows 10 and Microsoft Office.

 

Personal qualities:

  • Ability to manage conflicting priorities and achieve deadlines.
  • Ability to work with a wide range of people.
  • Ability to work as part of a proactive team as well as on your own initiative.
  • Ability to stay calm and controlled under pressure.
  • Good organisational skills.
  • Ability to help students in the learning and support process.

 

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

 

Training to be provided:

The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive technical training online. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a dedicated team who will be there to ensure that they get the most from their work experience.

This apprenticeship will give you a Level 3 Digital Marketer Standard with training in areas such as:

  • Functional skills, Maths L2 and English L2
  • Introduction to IT Support
  • Stability and Resilience
  • Testing and Problem Solving
  • Introduction to Networks
  • Security
  • Cloud Systems
  • Support Teams
  • Specialism (Digital Communications, Network or Support)

 

Some of these modules will include an option to take an examination to receive a professional certificate.

To apply for this job email your details to tom.crossland@estio.co.uk