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      Discuss your apprenticeship training needs

      Simply complete the form below and we'll contact you

      First Name

      Last Name

      Email Address

      Phone Number

      Postcode

      Your Information

      The information you provide will be processed in accordance with Estio's Privacy Policy which you can find at www.estio.co.uk.

      Frequently Asked Questions

      We aim to provide you with all the correct information, advice and guidance you require regarding our apprenticeships.

      General FAQs
      What does Estio Training do?

      Estio Training delivers digital and IT apprenticeships to grow businesses and career paths for candidates that require our specialist knowledge.

      What are your opening hours?

      We are open Monday to Friday. Between 8:30am and 5:30pm.

      Asides from Bank Holidays and between Christmas and the New Year.

      For Candidates
      How do I apply for an apprenticeship?

      See our live vacancies section of our website.

      If you see a vacancy that appeals to you, click on the vacancy and you’ll see an ‘apply now’ button. Fill out your details and attach a recent CV.

      Our team will be in touch!

      What is an apprenticeship?

      An apprenticeship is an educational program designed to give learners vital industry experience through their employment. Whilst receiving high-quality training from specialist trainers. To further achieve individual and business goals.

      Are apprenticeships an alternative to university?

      Apprenticeships are an attainable alternative to university. At Estio, doing an apprenticeship will teach you the technical skills and the soft skills to deliver them in the world of work.

      How are the apprenticeships delivered?

      Apprenticeships are delivered remotely and digitally so that you can learn on any of our courses, anywhere.

      How long does it take to be offered and apprenticeship?

      We try to process your application within a week of receiving it. Within busier periods this can take longer; summer can get especially busy! On average, from your initial telephone interview to accepting a job offer, the offering can be up to 6 weeks.

      What is the duration of an apprenticeship?
      • Level 3 apprenticeships typically last 13 months.
      • Level 4 apprenticeships typically last 15 months.
      • The Level 6 apprenticeship lasts 30 months.
      • The Level 7 apprenticeship lasts 24 months.
      How much will I get paid?

      Your employer is responsible for paying your salary. So, your salary will depend upon how much they can offer you.

      The National Minimum Wage for apprentices is dictated by the government and has the tendency to increase annually. For more information about apprenticeship wages please visit the government website- https://www.gov.uk/apprenticeships-guide/pay-and-conditions.

      How do I get paid?

      As your training provider our responsibility is to provide you with training.

      Your contract of employment will be with your employer and not Estio. You will be paid directly from the employer subject to the terms of your contract. Any wage discrepancies will need to be raised with your employer directly.

      Is there a job at the end of the apprenticeship?

      Apprenticeship programmes are a great way to begin, kickstart and reskill for a long and successful career path. As the programmes offer work experience and often, a permanent position at the end of the apprenticeship.

      90% of apprentices stay employed at their place of work after completing an apprenticeship.

       

      What happens after my interview with Estio?

      Estio will keep your details on our systems to match you with businesses. Considering commute, salary and role type that meet your needs. When roles are found we’ll contact you and you can decide if a role appeals to you.

      If a role does appeal to you, we will share your CV with the employer. If the employer likes you, we will send you information for an interview with them. Upon a successful interview, the employer will let us know.

      We’ll then contact you to offer you the role, and if you’re happy to accept, you’ll have a job!

      For Learners
      Where do I go if I have concerns that will affect my apprenticeship?

      If you have a concern that requires pastoral care.  For example, the movement of a deadline and rescheduling training. You can contact your Progress Management Co-ordinator who will be assigned to support you throughout your apprenticeship programme.

      For any concerns that relate to your health and wellbeing, equality & diversity or Prevent based concerns. You can contact your local safeguarding officer by telephone. That are signposted within your digital handbook. Or email, safeguarding@estio.co.uk.

       

      How much of my time will be spent training and working for my employer?

      The time shares of training and working for your employer is dependent on which apprenticeship programme you partake. As our programmes differ in length and module content.

      But on all programmes, it is required that all learners spend a minimum of 20% of this their time on the programme Off-The-Job (OTJ) training.

      OTJ training can be in the form of training at Estio, shadowing others at work, learning at work through research articles & videos, spending time on the VLE, and revising.

      You can document your OTJ training on your e-portfolio. Which will enable you to calculate if you have reached 20% or need to spend more time training.

       

      What do I need to bring with me to my induction?

      Please bring a form of identification. Such as a passport, or drivers’ licence. As well as GCSE certificates you have.

      Why do I have to do BKSB initial assessments?

      We use BKSB tests to determine your current level of knowledge. To assess if you need further support with English and Maths.

      All learners who come on an apprenticeship program with Estio must be working at level 2 in English and maths, even if you have passed your GCSEs. We need to see what level you are currently working at.

      What Functional Skills are important to have?

      English, Maths, ICT, and some knowledge of Sustainability are desirable.

      What do I do if I don’t have my GCSE certificates?

      If you do not have GCSEs in Maths and/or English at C grade + or cannot find your certificates, we are able to check the learner record services. To let us see if there is a prior learning record available for you.

      If we cannot find any evidence of your prior learning record, we will put you onto Functional Skills training.

      When will I get my training schedule?

      You will receive your training schedule within one, working week from booking the induction.

      Will equipment and software for my remote learning be provided for?

      We provide laptops to the learners that are not supplied with one from their employer. Along with a keyboard and mouse if needed.

      Microsoft Office and other licenses should be provided by the employer of the learner.

      If a learner has DSE requirements this should be discussed fore mostly with their employer.

      Will I be encouraged to work on my Continued Professional Development (CPD)?

      As a part of your OTJ training you will be encouraged to work on projects that help with your CPD. For example, shadowing a colleague to address your transferable skills. This is so that you progress with your potential.

      For Employers
      Where do you source your candidates from?

      Candidates are obtained through a range of sources. This is to ensure that we can provide a pool of candidates with a range of talents and skills.

      We receive applications through a variety of jobs boards, The National Apprenticeship Service website, and through our own website. Which we promote on our social media channels. Here other social media jobs boards often pick up and promote them.

      We attend selective events that attract talented school leavers. Whilst rewarding our learners to refer their friends, as we often find that successful candidates surround themselves with like-minded individuals who are equally as talented.

       

      Do you run assessment days for candidates?

      For employers looking to employ a cohort of 5 apprentices or more, we can work with you to host an assessment day on your premises that we run ourselves.

      The benefits of assessment days are that they are time efficient and proactive. We can interview, assess, and offer all within one day.

      This service is free of cost.

      What is your recruitment process?

      Our recruitment service is completely free.

      Our candidates are obtained from a variety of sources. Then screened with telephone interviews before being invited to a more formal interview.

      In the formal interview with consenting candidates, a short video interview is conducted. Allowing us to send you an excellent representation of the candidate answering some key questions relevant to the role. This lets you see the candidates’ personality. Which can be hard to glean from a CV.

      You can select the candidates that you wish to interview and invite them for a formal interview with your business. If you are happy with the candidate and would like to offer them the role, we will let the candidate know and if they choose to accept.

      How much time will the learner spend in training?

      Our apprenticeship programmes have different training commitments as each programme differs in length and module content.

      It is required that all learners spend a minimum of 20% of this their time on the programme Off-The-Job (OTJ) training.  OTJ training can be in the form of training at Estio, shadowing others at work, learning at work through research articles & videos, spending time on the VLE, and revising.

      Learners can document OTJ training in their e-portfolio. Which will enable them to calculate if they have reached 20% or need to spend more time training. You will have access to an account that allows you to track the learner progress.

      Are your learners taught transferrable skills?

      Through training and CPD learners are shown different soft skills to support their technical skills. That are transferable to a business model whilst they work for you.

      For Levy Payers
      What is your UK PRN number?

      When setting up your DAS system, you will need to know our UK PRN (Provider Reference Number).

      Estio Training UK PRN- 10048177

      What does the Levy pay for?

      You can only use  funds in your account to pay for apprenticeship training and assessments for apprentices that work at least 50% of the time in England; and up to the funding band maximum for that apprenticeship.

      If the costs of training and assessments go over the funding band maximum, you will need to pay the difference with other funds from your own budget.

      You can’t use funds in your account to pay for other costs associated with you apprentices. Such as: wages, statutory licences to practice, travel and subsidiary costs, work placement programmes or the setting up of an apprenticeship programme.

      Call our specialist Levy Account team on 01133 500 333 for advice that is bespoke to your business.

      How do I pay the levy?

      You pay the Apprenticeship Levy each month through the PAYE process, in the same way you pay Income Tax or National Insurance contributions.

      If you’ve overpaid Apprenticeship Levy during the year, you’ll receive a refund as a PAYE credit.

      Apprenticeship Levy payments are a deductible expense for Corporation Tax.

      You can find guidance on the Apprenticeship Levy on the government website- https://www.gov.uk/guidance/pay-apprenticeship-levy.

      Call out specialist Levy Account team on 01133 500 333 for advice that is bespoke to your business.

      How do I work out how much Levy I need to pay?

      Employers who are not connected to another company or charity will have an Apprenticeship Levy allowance of £15,000 each year.

      The allowance reduces the amount of Apprenticeship Levy you must pay across the year. This means that only employers with an annual bill of more than £3 million will pay the Levy.

      You cannot carry over any unused allowance into the next tax year.

      Connected companies or charities will only have one, £15,000 allowance to share between them.

      If you start or stop being an employer part way through the tax year, you can use your full annual Apprenticeship Levy allowance against the amount of the Levy that you owe.

      You can find guidance on the Apprenticeship Levy on the government website- https://www.gov.uk/guidance/pay-apprenticeship-levy.

      Call out specialist Levy Account team on 01133 500 333 for advice that is bespoke to your business.

      For Parents
      What is an apprenticeship?

      An apprenticeship is an educational program designed to give learners vital industry experience through their employment. Whilst receiving high-quality training from specialist trainers. To further achieve individual and business goals.

      Are apprenticeships an alternative to university?

      Apprenticeships are an attainable alternative to university. At Estio, doing an apprenticeship will teach learners the technical skills and the soft skills to be able to deliver them in the world of work.

      Is there a job at the end of the apprenticeship?

      Apprenticeship programmes are a great way to begin, kickstart and reskill for a long and successful career path. As the programmes offer work experience and often, a permanent position at the end of the apprenticeship.

      90% of apprentices stay employed at their place of work after completing an apprenticeship.

      Does Estio have a duty of care to my child?

      Estio has a duty of care to all our learners, regardless of age.

      This duty of care begins when considering our learners wellbeing on the work sites they are placed within.  Our duty extends to each learners’ health and wellbeing, physically and emotionally during the entirety of their apprenticeship.

      We also embed Safeguarding, Equality & Diversity, and the Prevent Agenda within our core curriculum. To not only educate learners and employers alike, but signpost learners to where information, support & advice, and guidance can be obtained.

       

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