IT Apprentice – Basildon, South Essex

Level 3 Information Communication Technician

Company: Power Adhesives

Full Address: 1 Lords Way Basildon SS13 1TN

Weekly Hours Worked: Monday to Friday 08:00-17:00 40 hours

Salary: £15,704

Contact Information:
Please reach out via email at or call JordanWhitworth@bpp.com or call 0113 3500 3343

About the Company:

Manufacturer of hot melt adhesives and applicators.

Founded in 1974, Power Adhesives Ltd, a privately owned, British company, specialises in the formulation and production of shaped hot melt adhesives, and in the design and manufacture of hot melt adhesive applicators.

Previously a family-owned company, in 2022, Longacre Group acquired a majority shareholding in the business. Longacre is focused on the sustainable long-term development of B2B companies in core sectors of Technical Manufacturing, Business Services, Speciality Chemicals, and Healthcare Products and Services.

Power Adhesives continues to develop solutions for a range of markets, designing and manufacturing world-leading handheld guns and shaped hot melt adhesives. With 50 years’ experience, we are expertly placed to offer specialist knowledge on all aspects of commercial bonding applications.

Job Description:

Opportunity for a full time IT Apprentice to join an established global manufacturing company based in Basildon. Working Hours are Monday to Friday 08.00 – 17.00.

Role Summary:

Full training and support will be provided by our IT Manager. This is a fantastic opportunity for anyone looking to pursue a career in IT and gain a recognised qualification via an Apprenticeship.

Key Responsibilities:

As an IT Apprentice your main roles and responsibilities will include:

• Assist in troubleshooting hardware, software and network issues.
• Provide first-line IT support to staff and ensure all IT systems comply with GDPR requirements.
• Install, configure, and maintain computer systems and software.
• Supporting the secure processing of personal data and handling of data subject requests.
• Helping to ensure that staff are following data protection best practices, including safe storage and transmission of personal data.
• Assisting with security measures to protect against data breaches and reporting any potential data protection issues.
• Document support requests using the existing ticketing system to ensure effective tracking and resolution.
• Assist with setting up new user accounts and managing IT access.
• Creating and maintaining SharePoint folders and manage access.
• Provide training and guidance to users on various software applications, including Microsoft Office.
• Conduct regular maintenance checks on computer hardware to ensure optimal performance.
• Assist with office moves including network connectivity and cabling.
• Gather quotes for new software.
• Ordering of various equipment and accessories, including printer supplies.
• Asset tagging and inventory management of IT equipment (laptops, desktops, printers, etc).
• Documenting and tracking used port numbers and device configurations.
• Assist in troubleshooting hardware, software and network issues.
• Provide first-line IT support to staff and ensure all IT systems comply with GDPR requirements.
• General support to IT Manager.

Qualifications:

• Educational Requirements: Grade 4/5 or above in English & Maths GCSE

Skills Required & Personal Qualities:

• A passion for IT and technology and keen to pursue a career in this field.
• Strong problem-solving and analytical skills.
• Basic understanding of computer systems, networks, and troubleshooting.
• Good communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Willingness to learn and develop new technical skills.
• Attention to detail and ability to follow procedures.

What we offer you:

• Flexi time after 6-month probation period
• Free parking available

Future Prospects:

Potential long-term development to learn QA / Health and Safety duties.

For more information, or to apply, please contact us at Hello@estio.co.uk or call [Leeds – 0113 3500 333
We look forward to hearing from you!

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

• Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
• Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
• Prioritise systems support tasks and monitor and maintaining system performance
• Maintain regulatory, legal and professional standards.
• Support the information systems needs for your business.