Infrastructure Technician Apprentice – Sheffield

Level 3 Information Communication Technician

Company: McCormick Co Security

Full Address: Sheffield Area, Remote Working

Weekly Hours Worked: 37.5 hours per week (Monday to Friday)

Overtime – up to 3 weekdays required monthly, weekends infrequently.

Salary: £15,000

We are seeking someone from the Sheffield area to complete an apprenticeship with us on a 3-year fixed term contract.

Annual Leave: 32 days + Bank Holidays

September Start Date

Please apply with clicking on the link provided.

Contact Information:
Please reach out via email at or call NathanielHamilton@bpp.com or call 0113 3500 333

About the Company:

McCormickCo Ltd goes beyond surface level fixes, we delve deeper, analyse more thoroughly and solve with the diligence to deliver stable, secure and scalable solutions.
Backed by a strong legacy in enterprise scale IT systems, we specialise in cyber security and infrastructure managed services, supporting both public and private sector organisations with resilient future ready technology.

Job Description:

Estio Training is thrilled to offer a new opportunity for a Remote Working Information’s Communications Technician Apprentice.

Job Summary:

As an apprentice infrastructure technician, you will be developing your own capabilities and progress toward becoming a capable infrastructure engineer.

You will achieve this by attending the provided training and working with our experienced engineers to gain practical experience.

Key Responsibilities:

As an Infrastructure Apprentice your main roles and responsibilities will include:

As an apprentice infrastructure technician, you will be developing your own capabilities and progress toward becoming a capable infrastructure engineer.

You will achieve this by attending the provided training and working with our experienced engineers to gain practical experience.

You will be expected to fulfil following duties under supervision:

• Complete the apprenticeship training course and associated assignments provided by the selected training provider.
• Support client organisations implement, configure and maintain assets in their device, software, data, user and network inventories.
• Support client organisations identify and resolve security threats and vulnerabilities.
• Prepare technical documents to support informed decision making by client stakeholders regarding changes and upgrades to their infrastructure.
• Maintain accurate records of your activities.

Objectives

This apprenticeship has been crafted to develop a competent infrastructure technician with the following capabilities

• Attain an Information Communications Technician qualification at Level 3
• Complete routine tasks such as patching autonomously with > 80% success rate
• Build, configure and commission devices to defined standards with >90% accuracy
• Install, configure and commission software and firmware with >90% accuracy
• Verify your own work and the work of colleagues with >90% accuracy
• Triage new issues and enquiries with >65% assignment accuracy
• Investigate and diagnose routine issues with >65% accuracy
• Research authoritative sources of knowledge to support investigations, diagnoses and resolutions with >65% relevance to subject matter.
• Follow a structured problem-solving methodology for >65% success in root cause analysis
• Document user needs, functional requirements, performance requirements and associated verification methods.

The Opportunity

• We are preparing for the future and are seeking an apprentice infrastructure technician with the aptitude to grow into a highly capable infrastructure engineer.
• We are an ambitious company that values problem solving, diligence, collaboration, resilience, curiosity and a desire to learn.

If this describes you, we will support your development with:

Training:

• Access to the online ICT Apprenticeship provided by ESTIO, during normal working hours.
• This is a Level 3 Information Communications Technician Apprenticeship (ST0973, version 1.2, Digital Communications Technician option)

We will also provide Hands-On, Mentored experience in:

• Completing daily, weekly, monthly infrastructure and security routines.
• Developing automatic and semi-automatic routines to add value to service delivery using scripts or (system management) product features.
• Applying a meticulous approach to building, configuring and verifying servers, networks and user devices.
• Applying a structured problem-solving method to investigate, diagnose and fix infrastructure issues.
• Understanding the value of analysis and evidence to assure quality, support system changes and introduce new technology.

Qualifications

At least

GCSE English >= grade 4 (C)

GCSE Mathematics >= grade 4 (C)

Experience

Able to describe hobbyist activities building computer hardware, authoring software or configuring network devices.

Or

Experience working in an IT support environment > 6 months

Skills Required & Personal Qualities:

To succeed in an IT infrastructure or cyber security career, you will need the following personal attributes:

• Problem solving mindset – critical and creative thinking, structured approach
• Attention to detail – resolve the whole problem, implement and verify methodically
• Resilience – remain calm and diligent in the face of deadlines and frustrated stakeholders
• Curiosity – what do I need to understand to make something better
• Desire to learn – what knowledge and skills do I need to make me better
• Collaboration – recognise my own limitations and work with people who can bridge those gaps
• Time Management – prioritise work to make best use of time available
• Empathy – adapt interactions to accommodate differences in knowledge and life experience

Future Prospects:

This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.

For more information, or to apply, please contact us at Hello@estio.co.uk or call [Leeds – 0113 3500 333
We look forward to hearing from you!

Eligibility & Background Checks

Candidates must be UK based and have the right to work in the UK.

Visa sponsorship will not be available.

Employment is contingent upon the successful completion of an Enhanced Disclosure and Barring Service check.

Successful candidates will be required to sign and comply with a Non-Disclosure Agreement.

This role will be subject to a 3-month probation period.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

• Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
• Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
• Prioritise systems support tasks and monitor and maintaining system performance.
• Maintain regulatory, legal and professional standards.
• Support the information systems needs for your business.