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Apprenticeship support

Starting an apprenticeship is an exciting step and you should never feel like you’re doing it alone. At Estio, you’re supported from day one, with a team dedicated to helping you succeed academically, professionally, and personally. Whether you’re a school leaver or changing careers, our job is to make sure you feel confident every step of the way.

The support you’ll receive throughout your apprenticeship

Your apprenticeship is a journey and the right support can make all the difference. Estio combines academic guidance, pastoral care, well-being support and expert coaching to help you develop the skills, confidence and independence you need to thrive from induction to End-Point Assessment. Our team is here to help you stay motivated, overcome challenges, and build the foundations of a strong digital career.

Academic and technical support

Your learning experience at Estio is designed to be structured, guided and hands-on. You’ll take part in live training sessions, skills development workshops, coaching conversations, and ongoing reviews that keep your progress on track. Our tutors and coaches break down complex digital concepts into practical, accessible steps, ensuring you build skills with clarity and confidence.

If you ever need extra help – whether with coursework, assignments, understanding a module, or preparing for assessments – our team is always available to support you, offering guidance tailored to how you learn best.

Estio social team

Estio’s Social Team plays an essential role in your well-being and overall experience as an apprentice. They are your first point of contact for day-to-day support outside of academic work whether you need help settling into your programme, navigating your workload, or talking through personal challenges that might impact your learning.

The Social Team works closely with safeguarding leads, coaches and tutors to ensure every learner feels connected, supported and safe. You can reach out to them at any time for friendly, confidential guidance on anything affecting your apprenticeship journey.

Support for well-being and progress

Your well-being matters both in and out of the workplace. Estio offers well-being check-ins, supportive conversations, and guidance designed to help you manage your workload, confidence, and personal growth. If you face challenges at work or home, we’ll help you find solutions, connect you to specialist resources, and ensure your learning stays on track.

We also work with your employer to create a positive, supportive environment where you feel valued, understood and encouraged to grow.

Your dedicated support team

Throughout your apprenticeship, you’ll be supported by a team of specialists. Together, they make sure you have everything you need to succeed.

Skills Coach

Your main point of contact, guiding your progress, offering personalised feedback, and preparing you for assessments.

Tutor / Technical Trainer

Delivers expert-led training sessions and helps you develop the technical skills needed for your chosen digital pathway.

Programme Manager

Oversees your apprenticeship journey to ensure quality, consistency and smooth communication between you, your coach and your employer.

Safeguarding & Well Being Team

Provides confidential support with any personal, emotional or wellbeing concerns that may affect your studies.

Social Team

Helps you stay connected, supported and confident throughout your programme.

Estio Futures

Estio Futures helps you plan for what comes after your apprenticeship. From developing your professional identity to preparing for interviews and progression, Futures ensures you’re ready for your next step whether it’s securing a permanent role, moving into a higher-level apprenticeship, or growing within your current organisation.

Estio Futures gives you the tools, confidence and clarity to take the next step in your digital career.

CV Support: Learn how to present your skills, achievements and experience confidently to employers.

Interview Preparation: Get personalised coaching and mock interviews to help you feel prepared and self-assured.

Career Planning: Work with our team to set goals, explore progression routes and map your long-term development.

Safeguarding at Estio

Your safety and well-being are our priority. Estio is committed to providing a safe, inclusive learning environment where every apprentice feels supported and protected. If you ever feel worried, unsafe or need to speak to someone urgently, our safeguarding team is here to help — confidentially and without judgment.

We are always here to listen, support, and act when needed.

Support for additional needs

If you have additional learning needs or require adjustments during your programme, Estio provides tailored support to help you succeed. This may include study adjustments, specialist resources, assistive technology, or flexible learning options. Our goal is to ensure every learner, regardless of background or ability, has the opportunity to thrive in their apprenticeship.

Talk to us for Learning Support today