Level 3 ICT Apprenticeship
Apprenticeship standard: Information Communications Technician
Kickstart your career in IT with the Level 3 Information Communications Technician Apprenticeship. Develop the essential skills to maintain and manage business IT communications and infrastructure. If you’re looking for real-world experience, this ICT apprenticeship is a practical, entry-level route into tech.
Our advisers are here to answer questions you might have.
How this apprenticeship is delivered
Understanding the apprenticeship levy
How Estio will support you and your team
You must already be working in a relevant role to apply for an Estio apprenticeship. No job? No problem. Browse current apprenticeship vacancies at GetMyFirstJob.
About the ICT Apprenticeship
Learn the basic elements of technical documentation, back up and storage solutions as an ICT apprentice.
The ICT Apprenticeship at Estio provides you with the essential skills to support, manage and maintain IT communications and infrastructure. You’ll learn how to diagnose and fix IT faults, manage hardware and software systems, handle digital communications and keep systems running smoothly. Qualifying as a level 3 information communications technician sets you up for success in a range of IT roles.
Apprenticeship information
- Duration
- 17 months
- Study modes
- Online teaching, coaching and workplace development
- Cost
- 95% government funded for non-levy payers£15,000levy fundedFree for Learners
- Apprenticeship standard
- Level 3 Information Communications Technician
How you’ll study
Level 3 ICT Apprentices will learn via a combination of online teaching, coaching, and workplace development in a flexible and supportive environment. ICT Apprentices will apply their learned knowledge as they work, solving technical problems, supporting users, managing digital tools and keeping IT systems running smoothly.
Time commitment
13 months on programme
22 days (six hours per day) in online live training sessions
3-4 hours guided self-study, per module, via our virtual learning platform
1 hour performance coaching session, every month
1 hour progress review, every eight weeks
6 hours per week in off-the-job learning, during working hours
1 hour EPA preparation session
4 months in End Point Assessment
Disclaimer: This information is subject to change.
| Months 1-3 | Months 4-8 | Months 9-11 | Months 12-13 | Months 14-17 |
| IT Support and Professionalism | CompTIA A+ Core 2 (Part 1) | Scripting Concepts | EPA Preparation and Gateway |
End Point Assessment (EPA) Comprising of: Project report with questioning Professional discussion underpinned by a portfolio of evidence |
| CompTIA A+ Core 1 (Part 1) | CompTIA A+ Core 2 (Part 2) | information Technology Infrastructure Library (ITIL) 4 Foundation | ||
| CompTIA A+ Core 1 (Part 2) | CompTIA A+ Additional Development and Revision | IT Projects | ||
| Cloud Computing | ||||
| Security | ||||
| Pre-module eLearning | Pre-module eLearning | Pre-module eLearning | Knowledge revision | |
| Generative AI Foundations | Advanced Prompt Engineering | AI Strategy and Business Implementation | AI Tools, Platforms and Customisation | |
| Monthly masterclasses and podcasts in the technology space and soft skills | ||||
| Portfolio-development, performance coaching, guided self-study and work based projects | ||||
Why choose Estio?
Whether you’re an individual starting out or an employer looking to upskill cohorts, our apprenticeships are built to deliver performance. We combine flexible digital delivery with hands-on experience, helping learners build confidence, capability and careers.
Estio is the leading provider of digital and technology apprenticeship programmes
Remote delivered courses designed to fit apprentices' needs
Apprenticeship courses created with industry expertise
Frequently asked questions
If you can’t find the answer to a question, our advisers will be happy to help.
The ICT Apprenticeship at Estio is a level 3 qualification that trains you as a Information communications technician. You’ll learn how to support and maintain IT systems, network and digital communications. You’ll also learn how to diagnose a range of IT issues, manage devices, support users and maintain systems. All while working in a real IT role.