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      IT Engineer Apprentice – Bolton ,Manchester

      • L3 Information Communication Technician
      • North West

      CNi Solutions

      Level 3 Information Communications Technician

      Company CNi Solutions

      Full Address Investment House, Bolton Road BL2 3EU

      Weekly Hours Worked 35 – Monday to Friday 9am -5pm (1 hour unpaid break)

      Salary £16,000 per year (depending on experience)

      Please contact Lois on lois.sharland@estio.co.uk or call 01133 500 333

      About the company:

      Our team at CNi Solutions has over 40 years IT experience with a proven track record of success, supporting small and medium sized businesses across the United Kingdom, specialising in acting as a client’s outsourced IT department, or supplementing an existing IT function.

      We believe in helping our clients to improve business performance by leveraging well managed IT solutions, backed up by expert IT support services, providing solutions, leading to improved performances and efficiencies within the business.

      Brief job description:

      Estio Training have an exciting new opportunity for an IT Engineer Apprentice with CNi Solutions Ltd, a well established IT Support business based in Bolton, Manchester.

      Job Description:

      CNI Solutions has an exciting opportunity for an apprentice to join our experienced team of technicians, supporting small and medium-sized businesses, to provide, implement, maintain and resolve IT solutions across a broad range of services.

      Your duties and responsibilities in this role will consist of:

      Day to Day:

      • provide 1st line support for all our clients by phone email or face to face covering all issues relating to hardware, software, and peripherals.
      • Diagnose issues, fault find and repair PC’s laptops, servers, mobile devices, and networking equipment.
      • New System Builds, setting up laptops and PC’s for customers following specific guidelines and procedures.
      • Systems admin, managing user accounts using windows 365 and multiple versions of windows server.

      Occasionally:

      • Administering server services such as WSUS, WDS, DNS, DHCP and file services.
      • Exposure to all client systems and liaising with 2nd line support and external support on systems such as Sage and Accounting software, Cad Software, Phone Systems and Other misc. software packages.
      • Accompany Engineers to install jobs and aiding on installs.

      Qualifications:

      • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

      Skills Required:

      • Candidate needs to have knowledge, experience, or a keen interest in all things IT
      • Practical, analytical and good problem solving skills.
      • Good communication skills, both oral and written.
      • Excellent customer service skills
      • Ability to work well independently as well as in a team.
      • A desire to learn and develop

      Personal qualities:

      • The candidate would have a willingness to be trained and developed, yet have the ability to use their own initiative.
      • They must be hard working and reliable with enthusiasm to do well
      • Reliable
      • Approachable
      • Great work ethic
      • Can do attitude

      Question 1. for candidate: What as an apprentice can you bring to this position and why should we employ you?

      Question 2. for candidate: What experience do you have in using IT?

      Future prospects:

      The role offers long term security and the opportunity to progress into a permanent position.

      Training to be provided:

      Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

      Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

      Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

      • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
      • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
      • Prioritise systems support tasks and monitor and maintaining system performance
      • Maintain regulatory, legal and professional standards.
      • Support the information systems needs for your business.

      For a full list of programme modules visit: estio.co.uk/courses/information-communications-technician

       

      To apply for this job email your details to lois.sharland@estio.co.uk